Margaret Fletcher

Decoding Morning Beverage Decisions: What CPG Brands Need To Know

What's Behind A Morning Beverage Choice Your customer reaches for their morning drink before they're even fully awake. The choice happens in seconds,...

Five Ways to Win Gen Z: Fast, Purposeful, Digital-First Finance  

Gen Z, born between 1997 and 2012, is shaking up the financial ecosystem. By 2035, they are projected to become the wealthiest generation, driven by...

Why Patient Experience Studies Benefit Everyone in Healthcare

Healthcare is full of metrics, but the emotional side of care is harder to quantify—which is why it's so important to understand. The emotional...

Greenwashing Kills Brand Loyalty: CPG Consumers Need Proof

Greenwashing Fatigue Consumers have listened to brands making grandiose sustainability claims for years on end. However, most brands aren’t actually...

How Direct-to-Consumer Models Are Changing the CPG Playbook

The rise of direct-to-consumer (DTC) models in the CPG industry isn't just a trend. It's a shift in how brands approach customer relationships,...

Harnessing Social Proof: Boosting Business Through Behavioral Science

What Is Social Proof? Social proof is a behavioral science principle where people often look to others when deciding how to behave.

Credible or Forgettable: How Consumer Trust Determines Pharma Success

Pharmaceutical Innovations are Redefining Consumer Expectations Pharmaceutical innovation is advancing at an unprecedented pace. AI-driven drug...

Personalized Medicine: Revolutionizing Healthcare

Patients Expect Personalization: How Will Healthcare & Pharma Brands Adapt? Personalized medicine is redefining patient expectations and influencing...

Digital Health Innovations: Transforming Patient Care

Digital health technologies are revolutionizing patient care, making it more accessible, efficient, and personalized than ever before. From...
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