Changes in technology and consumer expectations are pressuring all industries to adapt to new means for (or new ways of) strengthening the connection to their target market. This pressure...
Continue ReadingChanges in technology and consumer expectations are pressuring all industries to adapt to new means for (or new ways of) strengthening the connection to their target market. This pressure...
Continue ReadingBecker’s Healthcare report identified Consumerism as the second most pressing issue facing healthcare executives in 2020— (behind cost transparency). And, I would suggest that the greatest...
Continue ReadingHealthcare Market Research Online Community Ethnography
Using Digital Ethnography to Explore Healthcare Experiences Online spaces are increasingly important nodes of social contact. As researchers, our methods need to reflect changes in human...
Continue ReadingHealthcare Market Research Market Research
Understanding and better serving customers is the role of any business. Gaining satisfied patients can lead to increased funding, better healthcare rankings, and more repeat customers. It...
Continue ReadingConsumer Insights Healthcare Market Research Qualitative Research Online Community
As researchers, our data collection methods need to keep up with the pace of technological innovation, as well as human behavior changes that develop because of new technology. Our blog...
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