Several weeks ago, I had the opportunity to attend #HLTH2021 in Boston. It was well attended and safe with both vaccine AND testing requirements. The...
We are working with clients to identify actionable insights that will help them move forward in the aftermath of COVID-19. Managing the aftermath of...
The healthcare industry is under threat of disruption from influences within and outside of the industry. With one of the lowest Net Promoter Scores...
Changes in technology and consumer expectations are pressuring all industries to adapt to new means for (or new ways of) strengthening the connection...
Undertaking a research project always involves a significant expenditure of resources. In order to make it worth your time, attention and investment,...
Recently, I attended the Corporate Researcher’s Conference in Orlando. Throughout many of the sessions, including Brett Townsend’s keynote, speakers...
Becker’s Healthcare report identified Consumerism as the second most pressing issue facing healthcare executives in 2020— (behind cost transparency)....
