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The Power of Consumer Insights to Advance Healthcare Brands

The healthcare industry is under threat of disruption from influences within and outside of the industry. With one of the lowest Net Promoter Scores...

Consumer Expectations Are Changing How Care Is Delivered

Changes in technology and consumer expectations are pressuring all industries to adapt to new means for (or new ways of) strengthening the connection...

7 Ways to Ensure Your Research Is Reliable

As markets change and consumer tastes evolve, your brand must stay flexible in order to remain relevant. Falling out of touch with your target...

How Different Market Research Methods Impact Your Brand Decisions

Market research is never a “one-size-fits-all” endeavor. The difference between getting accurate insights you can put to work for your brand and...

How to Get the Right Insights from Your Market Research Company

Undertaking a research project always involves a significant expenditure of resources. In order to make it worth your time, attention and investment,...

Does Your Market Research Drive Business Performance?

Maximizing the value of your research investment means walking away from the project with actionable business insights, not just pages of bar charts....

Reinvention: How to Re-establish Relevance in a Commodity Category

French Market Coffee is an established New Orleans brand that has been around for over 120 years. For those of you keeping score, that kind of...

The Insights Profession Needs a Brand Refresh

Recently, I attended the Corporate Researcher’s Conference in Orlando. Throughout many of the sessions, including Brett Townsend’s keynote, speakers...

Consumerism in Healthcare: Getting Outside the Echo Chamber

Becker’s Healthcare report identified Consumerism as the second most pressing issue facing healthcare executives in 2020— (behind cost transparency)....

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